Privacy Policy
How Monvarento collects, uses, and protects your personal information.
1. Identity of the Controller
The responsible party for the processing of your personal data is Monvarento, operating the website monvarento.com, with address at Convento 13, esquina con Capilla del Carmen, Ciudad de México, Mexico. You may contact us at info@monvarento.com or by telephone at +52 55 5670 3074.
This Privacy Policy is issued in compliance with the Ley Federal de Protección de Datos Personales en Posesión de los Particulares (LFPDPPP) and its Regulations, as well as the guidelines issued by the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI).
2. Personal Data We Collect
We collect personal data only when you voluntarily provide it through the contact form on this website. The categories of data we may collect include:
- Full name
- Email address
- The subject and content of your message
We do not collect sensitive personal data as defined by the LFPDPPP (such as health, financial account details, biometric, or racial data). The calculator and simulator tools on this site operate entirely within your browser and do not transmit any data you enter to our servers.
Automatically collected data
When you visit our website, certain technical data is collected automatically by our hosting infrastructure and analytics tools. This may include your IP address in anonymized form, browser type, device type, pages visited, and approximate geographic region. This data is used solely for the purpose of understanding how the site is used and improving its performance.
3. Purposes of Processing
We process the personal data you provide through the contact form for the following primary purposes:
- Responding to your inquiry, question, or request
- Coordinating advisory sessions when requested
- Sending you the downloadable guide or resource you requested
- Managing the relationship between you and Monvarento
Secondary purposes, which are not necessary for the primary relationship but which help us improve our services, include:
- Understanding the types of questions and topics our users are interested in
- Improving the content and structure of our guides and tools
If you do not wish your data to be used for secondary purposes, you may indicate this by sending an email to info@monvarento.com with the subject line "Secondary Purposes Opt-Out".
4. Legal Basis for Processing
The legal basis for processing personal data you submit through the contact form is your explicit consent, provided when you tick the privacy checkbox and submit the form. You may withdraw your consent at any time by contacting us at info@monvarento.com. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Automatically collected technical data is processed on the basis of our legitimate interest in maintaining and improving the website, provided that such interest does not override your fundamental rights and freedoms.
5. Data Transfers and Third Parties
We do not sell, rent, or share your personal data with third parties for commercial purposes. Your data may be shared with the following categories of service providers who assist us in operating this website:
- Hosting provider: to store and serve website files
- Email service provider: to deliver and receive email communications
- Analytics provider: to understand aggregate website usage patterns
All service providers are contractually required to process personal data only as instructed by us and to implement appropriate security measures. Where data is transferred outside of Mexico, we ensure that adequate safeguards are in place in accordance with the LFPDPPP and its Regulations.
We may disclose personal data to competent authorities when required to do so by applicable law or by a valid legal order.
6. Retention Period
We retain personal data submitted through the contact form for as long as necessary to respond to your inquiry and for a reasonable period thereafter in case of follow-up questions, which ordinarily does not exceed 24 months from the date of last contact.
Automatically collected technical data is retained in aggregated, anonymized form and does not identify individual users.
Once the retention period has expired, personal data is securely deleted or anonymized so that it can no longer be associated with any individual.
7. Your Rights (ARCO Rights)
Under the LFPDPPP, you have the following rights with respect to your personal data:
- Access: You may request confirmation of whether we process your personal data and, if so, obtain a copy of it.
- Rectification: You may request correction of inaccurate or incomplete personal data.
- Cancellation: You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
- Opposition: You may object to the processing of your personal data for specific purposes, including secondary purposes.
To exercise any of these rights, send a written request to info@monvarento.com with the subject line "ARCO Rights Request". Your request must include your full name, a description of the right you wish to exercise, and sufficient information to identify the data concerned. We will respond within 20 business days as required by law.
If you consider that your rights have not been adequately addressed, you may file a complaint with the INAI at www.inai.org.mx.
8. Cookies and Similar Technologies
This website uses cookies to store your cookie consent preference and to collect anonymized analytics data. Cookies are small text files stored on your device by your browser. You may control and delete cookies through your browser settings at any time.
For full details about the cookies we use, their purposes, and how to manage them, please refer to our Cookie Policy.
9. Security Measures
We implement technical and organizational measures designed to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include the use of HTTPS encryption for all data transmitted between your browser and our servers, restricted access to personal data on a need-to-know basis, and regular review of our data handling practices.
While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of the website after changes are posted constitutes your acknowledgment of the updated policy. If changes are significant, we may provide additional notice through the website.
11. Contact
For any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us:
- Email: info@monvarento.com
- Address: Convento 13, esquina con Capilla del Carmen, Ciudad de México, Mexico
- Phone: +52 55 5670 3074